Generative AI has revolutionised human-technology interaction, with agentic AI emerging as the next major advancement. Agentic enterprises will rely on autonomous AI agents to handle complex tasks, drive innovation, and streamline workflows with minimal human input. Seamless integration and strong data management are crucial to support this shift. MuleSoft’s 10th Connectivity Benchmark Report offers insights from 1,050 IT leaders worldwide.

Key highlights:

• 93% plan to adopt autonomous agents within 2 years.
• 66% lack integrated user experiences across channels.
• Average of 897 apps used; 45% use 1000+ apps.
• 95% face integration challenges with AI implementation.