The insurance industry is evolving fast — and digital transformation is at its core. As customer expectations shift and fraud risks rise, insurers must rethink the role of payments in the customer journey. Adyen’s Insurance Report 2025 explores how leading insurers are using modern payment infrastructure to optimise customer experiences, accelerate claims processing, and prevent fraud without friction. Discover how offering flexible payment options, enabling real-time payouts, and integrating fraud prevention at the payment level are driving operational efficiency and trust.

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