Salesforce introduced predictive AI and later generative AI, Technology is always advancing, and wave three AI is on the horizon. With MuleSoft, businesses can establish a secure foundation of digital building blocks that will enable them to meet this future head-on.

MuleSoft introduced the concept of API-led connectivity to the market over a decade ago. Since then, we’ve evolved Salesforce methodology and expanded Salesforce unified platform with the tools you need to connect your systems to LLMs, extract data from documents, automate tasks with bots, and power copilots to create AI-powered experiences. Autonomous AI agents will evolve from the LLMs we use today, adding specialized skills and performing tasks on their own in service of a goal, without being “told what to do” by users.

These autonomous AI agents will become another digital building block in the IT estate. Agents will interact directly with existing integrations and automations, and with each other to create workflows that ease the burden on employees and ultimately create exceptional experiences for customers.

Discover Salesforce three predictions for the future of autonomous AI agents, explore beyond generative AI, and how you can begin preparing your IT estate today.

Download this whitepaper and discover how to:

• Prepare for the future of autonomous AI agents.
• Create an integration strategy with your data and systems.
• Build a foundation of digital building blocks across your IT estate.
• Explore Salesforce three predictions for the next wave of AI.